![]() ![]() Accessing the Advanced Options menu of iTunes Then, from the list of results, click on the Advanced Options hyperlink under iTunes. Inside the Apps & Features menu of Windows 10, go ahead and use the search function to search for ‘iTunes’.Accessing the Apps & Features menu of the Settings app Next, type ”ms-settings:appsfeatures” and press Enter to open up the Apps & Features tab of the Settings app. Open up a Run dialog box by pressing Windows key + R.Reinstalling the UWP version of iTunes (Windows 10 Only) However, if you’re using the UWP (Universal Windows Platform) iTunes version of Windows 10, you can fix this issue simply by resetting the app via Windows Store.ĭepending on the scenario in which you find yourself in, follow the sub-guide applicable to the iTunes version that you’re currently using:Ī. If you’re using the desktop app, you’ll need to use the Programs and Features menu to do the uninstallation manually and then re-download the program from the official channels. In most cases, this issue is reported to occur after an AV ended up quarantining some items belonging to the main iTunes application or to dependencies like the Bonjour app.īut keep in mind that depending on the type of iTunes application you’re using (desktop or UWP), the fix will be different. In this case, reinstalling the iTunes program or app should allow you to clear the -50 error code and utilize the program normally. Method 2: Reinstalling iTunesĪccording to some affected users, this issue can also be facilitated by some kind of corruption originating from the iTunes installation folder. If this scenario is not applicable or you already disabled the 3rd party suite with no improvement, move down to the next method below. ![]() In this case, you might need to uninstall the AV suite and remove remnant files to complete the operation. Note: If you are using a 3rd party AV that includes a firewall component, disabling the real-time protection will likely not be enough. Once you manage to disable the real-time protection, open iTunes again, and repeat the action that was causing the -50 error code in iTunes. Simply right-click on your AV icon and look for an option that allows you to disable the real-time connection. However, in most cases, you will be able to disable the real-time protection directly from the tray bar menu. Of course, this process will be different depending on the 3rd party suite that you’re using. If this scenario is applicable, you should be able to fix this problem by disabling the 3rd party suite while you are performing the action in iTunes. If you’re using a 3rd party suite like Norton (AV + Firewall) or Panda Global Protection, chances are you’re dealing with an overprotective suite that is blocking the communications with the iTunes sever due to a false positive. Method 1: Disabling 3rd Party AV (if applicable) In this case, you should reinstall iTunes from scratch and see if this fixes the problem. Corrupted iTunes installation – If you recently performed an AV scanned that ended up quarantining some items belonging to iTunes, chances are the syncing procedure fails due to some corrupted or missing files.In this case, you should be able to fix the problem by disabling real-time protection while syncing your Apple device via iTunes. 3rd party AV interference – If you’re using a 3rd party suite like Norton or Panda Global Protection, chances are the iTunes attempt at communication with the external server is being blocked due to a false positive. ![]()
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